Services
We build the systems that run an operation: case management, scheduling, quoting, field work, compliance records and the reporting that sits on top of them. These are the systems where an off-the-shelf product forces the business to change its process, and the business quietly refuses.
Engagements typically start at £250,000 and run in phases, with the first phase in production within months rather than at the end of a multi-year programme.
When you need this
What we build
Our approach
We start by watching the work, not by workshopping requirements. Two or three days sitting with the people who do the job produces a materially different specification from a room of managers describing what should happen. The spreadsheets people have built for themselves are the most reliable requirements document in most organisations, because they represent what the business actually needed and did not get.
The first release is a complete slice of one workflow — screen, rules, integration, reporting — used by real people, rather than a finished data layer with no interface. That means the first thing you evaluate is whether the system fits the work, at a point where changing the answer is still cheap.
Business rules live in one named place in the codebase, expressed in the language your team uses, and each has a test that states the rule in plain English. When a rule changes, we can show you which test changed. Rules scattered through UI validation and stored procedures are the main reason internal systems become unmaintainable.
Every two weeks there is something running in a staging environment that you can open and use. Progress is reported as working functionality against the phase plan, not as percentage completion. If a sprint produced nothing usable, we say so in the review and explain what changed.
Monitoring, alerting, backup verification, restore rehearsal and access management are delivered as part of the build, not raised as an afterthought at go-live. Handover includes a runbook that a person who did not build the system can follow at three in the morning.
Technology
Backend
Frontend
Data
Platform
Applied by industry
Multi-site clinical operations tooling — recall scheduling, referral triage and treatment plan tracking — built against EMIS Web, SystmOne and Dentally records with clinical risk documentation under DCB0129.
Settlement and exception-handling systems that reconcile Elexon data flows against supplier records, replacing the analyst spreadsheets that currently absorb the differences.
Multi-site operations platforms covering rota, stock and margin, taking sales data from EPOS platforms and giving area managers one live view instead of five overnight exports.
Lettings and property management workflow across applicant, tenancy, compliance certificate and maintenance job, integrated with Reapit or Alto and portal feeds.
Matter and engagement management with time capture, conflict checks and billing handoff into the practice management system already in place.
Typical engagement
Questions
We do not estimate a full build from a requirements document. We run a paid discovery sprint that produces an architecture, an integration map and a phased estimate with a stated confidence range per phase. Phase one is then fixed-scope and fixed-price; later phases are re-estimated as earlier ones complete.
You do. All intellectual property, including source code, designs and documentation, assigns to you on payment for the relevant phase. Repositories can be hosted in your own GitHub, GitLab or Azure DevOps tenancy from the first commit, so ownership is a matter of fact rather than a contractual promise.
Everything needed to do that is produced during delivery, not on exit: infrastructure as code, a documented build and deploy pipeline, an architecture decision record log, and environment runbooks. We also support a paid handover period where your team or a new supplier works alongside ours.
Frequently. The usual shape is that our pod owns a defined set of services or modules with its own repository and pipeline, while your team owns others, and both work against a shared architecture agreed at discovery. We do not require ownership of the whole estate.
The discovery sprint is the smallest commitment, and it is deliberately small. For build work our typical engagement size is £250,000 and above, because below that a distributed pod with dedicated architecture and QA is not the right cost structure for the client.
Send the problem, not a brief. We will tell you whether it is a project we should be involved in.
Talk to us