A letting or managing agency runs on three interlocking obligations that most off-the-shelf software treats as separate concerns: keeping a tenancy compliant across its lifecycle, keeping client money segregated and reconciled, and keeping listings synchronised across Rightmove, Zoopla and OnTheMarket without duplicated leads or stale availability. Incumbent platforms such as Reapit, Alto, Jupix, Dezrez and MRI cover a lot of this ground, but agencies routinely hit the edge of what those systems will customise — a tenant portal that looks and behaves like a generic add-on rather than an extension of the agency's own service, a compliance certificate expiry process that depends on someone remembering to check a spreadsheet, or a lettings pipeline that cannot represent the specific way a particular agency matches applicants to stock.
We build software for letting agents, managing agents, block managers and portfolio landlords operating in the UK residential lettings market. The work sits around tenancy lifecycle data, deposit protection, compliance certificate tracking for gas safety, EICR and EPC, referencing through providers such as Goodlord and Canopy, Open Banking-based rent collection, and the portal feed formats — RTDF and BLM — that the major listing portals expect. None of this is exotic once it is modelled correctly, but it has to be modelled correctly from the start, because a tenancy record that does not know its own deposit protection scheme, its own gas safety expiry date, or its own Section 21 notice history is a liability the moment a dispute reaches a tribunal or the Property Ombudsman.
We do not build the identity verification, AML screening or referencing engines themselves — those sit with specialist providers such as Goodlord, Canopy and Open Banking payment initiation services — but we build the workflow, the tenancy record and the portal layer that sit around them, so an agency's own staff and its landlords and tenants experience one coherent system rather than five disconnected logins.