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EU engagements, EEA data residency, GDPR by architecture

European clients ask a sharper set of questions than most: where the data sits, who can reach it, which sub-processors are involved, and how the answer is proven rather than asserted. We prefer that. It forces the architecture conversation to happen at discovery instead of at go-live.

We serve EU organisations from our UK entity with coordination through our Berlin presence, hosting in EU regions, and a documented processing map delivered as part of the architecture pack.

Contracting

The facts an EU procurement team needs

Entity

Software Systems Limited, company number 14466340, United Kingdom

European office

Mollstraße 33, 10249 Berlin, Germany

Data residency

EU regions of Azure or AWS, or your own tenancy

Transfers

Standard Contractual Clauses with a transfer impact assessment where any processing occurs outside the EEA

Processing documentation

Sub-processor list, retention schedule and processing map issued with the architecture document

Intellectual property

Assigns to the client on payment, including source code

Regulatory frame

What EU rules change in the build

GDPR pushes lawful basis, retention and erasure into the data model rather than into a policy document: retention becomes an enforceable rule on the record, erasure has to work through integrations, and subject access has to be answerable from the system. NIS2 raises logging, incident response and supplier assurance expectations for in-scope organisations. The EU AI Act makes automated decisions something you must be able to explain, which in practice means storing inputs, model version and rationale alongside the outcome.

Sector rules then layer on top — MDR for clinical software claims, PSD2 for payment initiation, national health data rules that differ member state by member state.

Security and compliance

Working with us

How EU engagements run

Full working-day overlap with Central European Time, a named architect and delivery lead, and a fixed-fee discovery sprint that produces the architecture document, integration map, phased estimate and risk register your governance process will want to review before committing to a build.

Questions

Frequently asked

Can EU personal data stay inside the EEA?

Yes. EU-region hosting in Azure, AWS or your own tenancy, with the processing map agreed in discovery so you know exactly which components touch personal data and where they run. Where any access from outside the EEA is required for support, it is covered by Standard Contractual Clauses with a transfer impact assessment.

Do you work in languages other than English?

Delivery documentation is produced in English. German-language stakeholder coordination is available through our Berlin presence. For other languages we build multilingual interfaces routinely, but we do not claim native-language project management we cannot staff.

How do you handle the EU AI Act and NIS2?

By treating them as design constraints rather than a compliance appendix. Where a system includes automated decision-making we record inputs, model version and rationale so the decision is explainable; where a client falls in scope of NIS2 we align logging, incident response and supplier obligations with what their own reporting duties require.

Which EU sectors do you work in most?

Healthcare and clinical operations, energy, manufacturing and professional services. The pattern is consistent across borders: the regulator differs, the failure mode — a configured platform outgrown by the operation — does not.

Tell us what your systems are doing wrong.

Send the problem, not a brief. We will tell you whether it is a project we should be involved in.

Talk to us